Cascade Personal Advantage
Information, tools and resources to help you manage your demanding life.

Cascade Centers Incorporated

Supervisor Training

Organizational Resources

Troubled employees create problems for the supervisor and eventually the employer. Because supervisors are generally the first to spot a troubled employee, they are the first step in the intervention procedure.

We provide all necessary training materials, including Supervisor Manuals.

Supervisor training teaches supervisors how to:

• Articulate the purpose of the EAP
• Describe the main components of the EAP
• Understand and protect the employee’s need for confidentiality
• Manage a troubled employee
• Document EAP referrals
• Prepare and proceed with a troubled employee interview
• Monitor a troubled employee’s progress
• Determine the need for an EAP referral

Other trainings include:

Manager’s Guide Social Media in the Workplace
Stress Management for Managers
Depression in the Workplace: A Manager’s Role
Manager’s Guide to Critical Incident in Workplace
Coping with Downsizing and Job Loss